Xenplate Cloud is a hosted, resilient, private platform that supports Xenplate mobile apps for Android and Windows. It provides secure storage and record management including intelligent transfer to and from mobile devices. It supports Smart Synchronization to keep mobile devices up to date and ready for immediate use.
Xenplate Cloud enables on-demand standard and customized reports to be scheduled to run automatically on Xenplate data. An option is available to mirror the Xenplate reporting database to the customer's premises subject to their connectivity and infrastructure. This allows the customer's informatics and reporting software to directly access data collected on mobile devices in real-time and therefore integrate this data with existing reports and dashboards.
Standard support packages guarantee correct functioning of the Xenplate Cloud and Xenplate mobile apps.
The online FAQs will provide enough information for most customers to use Xenplate successfully. Training is available for more advanced users and can be tailored to organizations’ needs. The online support system is provided for users to report issues and gain assistance when they have not managed to solve their problem using the online FAQs.